After-Sales User Training
Our expert technicians provide detailed user training so you can use your products as efficiently as possible.
Corporate
After-Sales Services
We make a difference not only in products, but in service.
After-Sales Services
TANPERA Service Department
At Tanpera, we owe our success to keeping customer satisfaction at the highest level. Your trust and loyalty to our brand are our greatest sources of motivation. By combining these values with empathy, professionalism, and a quality mindset, we grow stronger every day.
Remote and On-Site Technical Support
Whether on site or remote, we provide uninterrupted support with rapid response.
Periodic Maintenance and Repair
We offer regular maintenance and repair so your equipment operates for a long life, efficiently and safely.
Nationwide Service Network in Türkiye
Wherever you are, our qualified technical team is with you as quickly as possible.
100% Customer Satisfaction Goal
Meeting your needs in the best way and keeping you satisfied is always our priority.
Professional Service with an Expert Team
With technicians who are trained and experienced in their field, our service quality stays at the highest level.
Warranty Process Tracking and Support
Your product warranties are secured under correct use and maintenance conditions. Throughout the warranty period, all technical support is our responsibility.
Software Support and Updates
Software updates and technical support are provided for the digital solutions that accompany our products.
TANPERA®
After-Sales Services
At Tanpera we stand by you not only at the point of sale, but after the sale as well. With our service department focused on customer satisfaction, we continue as your solution partner at every stage of your project.
Our Service Offerings
- User Training
- Remote and On-Site Technical Support
- Periodic Maintenance and Repair
- Warranty Tracking & Software Updates
- Plate, Gasket, Heating Element, and Anode Supply and Replacement
Expert Maintenance for Every Brand and Model
Expert Maintenance for Every Brand and Model We offer professional maintenance on site or in our workshop for every heat exchanger brand and model — especially Tanpera , Danfoss , and Sondex .
Our Maintenance Process
Disassembly
Removal of heat exchanger plates
Plate & Gasket Checks
Analysis of wear, scaling, and deformation
Cleaning
Cleaning plate surfaces with specialized chemicals
Gasket Replacement
Renewal with original or compatible gaskets when needed
Hanger System Checks
Inspection and adjustment of upper/lower carrying bars
Reassembly & Commissioning
Delivery in working condition after system tests
Boiler and Accumulation Tank Maintenance
Fachgerechte Wartung für jede Marke und jedes Modell Boilers and accumulation tanks should be maintained at least once a year. Parts that need replacement, such as anode rods and heating elements, should be checked regularly and replaced when necessary. Tanpera provides maintenance for systems of our own manufacture as well as for all brands and models .
Boiler Maintenance Steps
Corrosion checks
Leak checks
Anode and coil checks
Internal cleaning
Earthing / grounding checks
Tanpera — your trusted partner at every stage of your projects.
With You at Every Stage of Your Projects
From site surveys and on-site measurements through cost analysis, system design, assembly, installation, commissioning, and supervision, Tanpera supports your projects end to end. With the maintenance and service we provide after delivery, we help your system run efficiently and last longer.
We stand out with energy-recovery solutions and serve with a broad product range including economizers, recuperators, Combox, boilers, heat exchangers, and pumped expansion tanks. Thanks to our project-specific engineering approach, we offer the solution that best fits your needs for new investments and system renewals.
Trusted by industry leaders
A selection of partners who rely on Tanpera across HVAC and industrial projects
